Shipping policy

Processing Time
Orders are typically processed within 7-10 business days of purchase, Monday–Friday, excluding holidays. You'll receive a confirmation email once your order has shipped, along with tracking information.

Shipping Rates & Free Shipping
Shipping costs are calculated at checkout based on your order's weight, dimensions, and destination. Orders totaling $250 or more qualify for free standard shipping within [the continental U.S. / specify region].

Shipping Methods & Delivery Times
We ship via [UPS/USPS/FedEx].

Delivery estimates begin from the date of shipment, not the date of order, and exclude weekends and holidays.

Order Tracking
Once your order ships, tracking is available via the link in your shipping confirmation email or by logging into your account.

International Shipping
We currently ship only within the U.S.

Damaged, Lost, or Delayed Shipments
If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at [support email/phone] within 5 days of the expected delivery date so we can investigate with our carrier.

Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delayed or misdelivered due to incorrect address information provided by the customer.